How Connectium can support your business
Everything runs on technology. Supermarkets, retail shopping, global communication, air traffic and transportation, banking, shipping and logistics, and even your personal life; there is not a corner of life today that isn’t impacted or affected by technology. It’s even the lifeblood of your organisation. Without technology, you wouldn’t have emails, remote working, or powerpoint presentations. Imagine a world without powerpoint; how ever will your sales team operate without the essence of a powerpoint presentation? ” Jokes aside, technology is at the very centre of your business’s world, and we are the protectors and efficiency architects of that technology core.
How can Connectium, in its knight in shining armour glory, support your business?
There is a common saying that permeates throughout life: “if it’s not broken, don’t fix it.” Many people have this drilled into their heads and it’s the basis of why we hold onto things or wait for things to break before we replace them. Unfortunately, this philosophy can be expensive in the technology world. We like to perform preventative maintenance. Rather than wait for something to break, we replace it before it fails.
But why replace something if it’s still working? Simply put, it’s too expensive not to
Let’s look at an instance where a multi-shop retail clothing company failed to replace old hardware in their technology infrastructure. It’s a very busy Saturday afternoon, the Saturday before Christmas which is only days away, and it’s the peak of the company’s annual Christmas sale. So we’re aware of the hellish customer rush nightmare that is happening. Customers are agitated, children screaming in buggies, queues are snaking through every aisle, the changing rooms look like a tornado just raged through, and it’s chaos everywhere. Earlier that year, the internal IT department ran an internal audit and found no issues, but requested an independent audit as a precaution since they knew it had been a while since some of the hardware was renewed; they never got around to doing that audit.
2pm, the Saturday before Christmas. And the entire register system went down, across every single location. Now, you can just imagine the chaos that occurred. Customers were yelling, many just left the store angry having wasted hours finding the right gifts for their loved ones only to be told that they were down at every location, so there was no alternative. It was lights out for them that Saturday, as their IT team struggled to find the failed hardware and could not get the system back online before Tuesday afternoon. While that situation seems a little extreme, this does happen, more often than you’d think, because someone along the chain said “if it’s not broken, don’t fix it.”
Connectium’s team of knights can run a health check on your existing technology infrastructure to highlight any problems in the system. Some hardware can continue working with issues as they have built in redundancy methods to circumnavigate a problem, so it is common to miss something if you don’t know exactly what to look for. While this doesn’t seem like a big issue at the time, it can be, because while this failing hardware is running on its redundancy protocols, should it encounter any further issues, it will just suddenly go offline as it can no longer recover itself. 99% of the time, this situation can be avoided with regular technology audits by experts in this specific area.
The Connectium team is experienced in reporting and predicting failures, failed hard drives and power supplies and even environmental conditions that can have an adverse impact on your data centre. This is why it’s important to have an independent experienced auditing team health check your technology infrastructure.Give us a call today on 0208 933 3001 or send an email to email@example.com to find out how our Smart Hands team can support your business!